"I just wanted to extend our sincere thanks and give a shout out to the Manager of your Caringbah store. Ashlie's service is Exceptional!
I manage a store of my own, and it is extremely appreciated to get such great service with sincerity and empathy of our needs… She made us feel valued in our purchase. You are very fortunate to have Ashlie on your management team"
(A.L. CARINGBAH, NSW)
"Hi Lino, All went well, thank you! This was a purchase for a client. From my end- your team was lovely and helpful throughout the process."
(C.R. WOOLAHRA, NSW)
"Ashlie, Thanks so much for organising the delivery to Werri Beach. The furniture looks fantastic in the house - in fact, looks amazing. Really appreciate all your help - thanks again."
(C.C. WERRI BEACH, NSW)
"Approximately three months ago, we took delivery of our new Outdoor Table from the Woodbury Team at Caringbah/Taren Point. We wanted to say thank you to the team at Woodbury, particularly Ashlie, for her assistance both leading up to our purchase, together with the successful delivery of our new Table and Chairs. Ashlie was so professional and prompt to respond to any queries we had – the product is amazing. We are delighted with our purchase and would highly recommend the product and the team to anyone looking for quality outdoor furniture. "
(J.A. CARINGBAH, NSW)
"Lino- Thanks for your great service! Very happy with your service and the product. We have already recommended someone to your store!!"
(A.C. MANLY, NSW)
"We just received our outdoor BBQ setting last Friday, the driver rang us just prior to delivery, which was great they then installed the table as arranged. This was our first visit to the Caringbah Supercentre in along time but something caught our eye when walking past WOODBURY, as soon we saw the setting we knew that it was what we wanted. Thank you to all the staff you were great."
(K.J. BEXLEY, NSW)
"I was very happy with the table and chairs and the dealing with store and the delivery -- all in all great experience, well done !"
(L.B. NEWCASTLE, NSW)
"We can't say enough about our total dealings with Woodbury. Attention to our wants, needs and advice given could not have been better. Delivery and installation was exceptional. Absolutely no hesitation in recommendations for complete dealings with this establishment."
(B.D. KIRRAWEE, NSW)
"It was great and the guys were very helpful."
(A.M. WOOLLHARA, NSW)
"We love our teak extendable table and very comfy chairs on our new balcony. Woodbury Furniture Caringbah are the best. Top service from personable salespersons. They are a great addition to the shire, after establishing their reputation for service and reliability elsewhere."
(B.L. MIRANDA, NSW)
"Just a quick note to say that I’m rarely surprised and impressed by quality anymore but your products did just that. Beautifully made and put together. Thanks again."
(D.B. KINGSTON, ACT)
"I want to share with you an experience my wife Lisa and I had today at your Caringbah Store. One of your sale staff, Tony provided us with a level of service and attention that was simply outstanding. He did this, all the while knowing we had been dealing with another of your staff but who was busy at the time we entered the store. He was so professional and demonstrated a commitment and knowledge of your brand and products that really caught our attention. He explained and demonstrated a number of key features for products we were interested in. When we asked for some measurements he took the time to do that and handed them to me, yet written on the business card of the original person we dealt with.
His focus and commitment to your company was truly impressive, his humility and respect for his teammate were beyond impressive. It is really rare we find for sales person to take the time to serve, once they realise they may not benefit from any sale. It was our impression of him and his professionalism that will see us return tomorrow to buy the first of two furniture sets that Tony showed us today. I wanted to share this information with you because Tony really demonstrated those customer service skills you'd hope all your staff displayed. He's a credit to your company and to his teammates.
We'll certainly be singing the praises of your company with our family, friends and business colleagues."
(R.J. CARRS PARK, NSW)
"I recently purchased an Avalon Dining Room table, Chairs and a Coffee Table from Woodbury Furniture Caringbah and couldn't be happier with my purchase. The timber is beautiful and suits my new home perfectly. It was delivered on time and the Dining Room Table was installed quickly and efficiently and the installers were helpful. I thoroughly recommend purchasing furniture from Woodbury Furniture"
(S.M. GYMEA, NSW)
"I am now the proud owner of a lovely garden seat, it looks so good sitting on my deck. As you explained to me the delivery was exactly on time and date. I can't thank you and all the staff for spot on communications, delivery and your delightful furniture. You can be sure I will back to buy more this year and I will tell my friends about your inviting shop."
(L.Y. ARNCLIFFE, NSW)
"The staff at Taren Point were fabulous and we were so happy with their impeccable service."
(Y.B. BANGOR, NSW)
"Just a note to say thank you for your assistance in our purchase of table and chairs. We are very happy with our purchase and appreciate you and your staff's responsiveness to our enquiries. We will certainly recommend Castle Hill Woodbury to our friends."
(S.G. FERNY CREEK, VIC)
"We were looking to furnish our new Sydney consulting room with good quality office furniture. However, most places that we visited and supplied office furniture were extremely disappointing as there seemed to be little on offer that was of quality and uniqueness. In our search we came across Woodbury House and we were impressed with the “Everingham Desk” as the design allowed for flexible positioning and double person use. The quality and the finish of the wood were also striking.
A conversation opened up with Mathew and Chris where we outlined the pieces of furniture that we required to complete the room. An intense design process commenced with onsite inspections and measurements to ensure that each piece of furniture matched our requirements exactly. We are very happy with the results as we view the completed room. The storage units, dry kitchen cabinet and credenza have been custom designed to suit the room, our needs and to dovetail with the desk. The attention to detail in the scroll work, the handles and the pedestals completes the uniqueness of each unit.
We commend Mathew and his staff – and this includes the delivery men who installed the units with care and Mr Woodbury, Senior who made minor adjustments – on a job well done. We wish Woodbury House a bright future as it ventures into expanding its line of furniture."
(A.S. WEST PENNANT HILLS, NSW)
"I recently purchased the Blaxland setting from Woodbury House for my back deck after completing extensive renovations. The designer managing my renovations originally recommended a much more expensive imported product, but when I showed her this product, which had been recommended to me by a friend, she was really impressed with the quality and value. We both agreed this was the perfect solution to my outdoor space. The purchase experience was really easy and professional, and the after sales support, including delivery to Melbourne was really quick and painless."
(G.K. KEILOR EAST, VIC)
"Here is just to thank you for your wonderful staff. Their assistance and kindness, especially miss Sara Emadi who helped us a lot with choosing and collecting our necessary objects with patience, was impressive. She is such a dedicated person with wonderful taste and creative ideas. We do appreciate the help of your team this Sunday late in the afternoon and we'll stay with you as loyal customers."
(S.G. NEWCASTLE, NSW)
"Guys, just wanted to thank you for the most outstanding service from your company. Product came in perfect condition and 3 weeks before due date. Service from Par was top notch and was the reason I ended up buying the table from you guys. Continue down this track and no doubt you will be very successful."
(M.A. ST IVES, NSW)
"I just wanted to let you know about the excellent service that Sarah provided to us yesterday. It can be a difficult process to buy a major item of furniture and nothing was too much trouble. Sarah was helpful and patient and provided a number of options regarding chairs. Customers can often readily email to criticize, I wanted to send a positive email this Monday."
(M.P. GREEN VALLEY, NSW)
"Once having walked past Woodbury House at DFO we saw just what we were looking for. Tony, Sarah, Prash and Chris were exemplary. The staff were most professional, helpful and took all the time we needed. By three trips later we had chosen all furnishing that we needed for our new home. The quality and workmanship of the furniture was beyond our expectations. We recommend strongly anyone searching for good service, quality furniture and good prices to go no further than Woodbury House. We congratulate all at Woodbury House and wish them every success in the future..."
(A.C and R.C. GLADESVILLE, NSW)
"We ordered a custom made Vinegard reclaimed teak table from you and I wanted to write and say how wrapped we are with it. We ordered a table with modified height to accommodate our blaxland arm chairs, added an umbrella hole and widened the table slightly to have plenty of space for crockery. It looks great and your customer service has been brilliant. The use of a loan table while our table was being made is a great deal to offer. I have attached some photos of your loan table on our patio. We think we live in a magical spot and you are welcome to use our property for a photo shoot if you wish to. I can send some more photos if you wish when I next have our new vinegard table set up nicely."
(R.C. KULNURA, NSW)
"I would just like to say thank you. We travelled from Sale to Sydney on Saturday and went to your Homebush store. Paul (salesperson) was a great help and friendly. We loved the furniture you had in the store. We have purchased the Blaxland Teak 10 seater and cannot wait for it to arrive at our home. Thank you for all your help."
(B.M. SALE, VIC)
"I would like to thank you for your wonderful customer service. The table I ordered arrived in time for our party and is really gorgeous. I love it and it's received a lot of compliments. Many thanks."
(F.G. COBURG, VIC)
“The desk, bookcase and file cabinet arrived on Friday. I am very pleased with the quality of the furniture. The ability to dismantle it into manageable segments for transport is fantastic. Given purchasing furniture from some of the big chain stores costs about the same or more, and the quality is nowhere near what Woodbury House has accomplished,
I would not bother buying furniture anywhere else. I will be back for the next lot.”
(G.F. MUSWELLBROOK, NSW)
"Yesterday we bought an outdoor teak setting from the Castle Hill store. I just wanted to say how impressed my wife and I were with your sales team. On Monday afternoon I visited your showroom, merely by chance, and was greeted by Chris. What a great guy and so pleasant and helpful.I advised him that I would need to have my Managing Director (wife) check out the furniture and would be back with her on Friday or Saturday. He gave me a quote for the 7 piece setting I was interested in and told me to bring it with me when returning later in the week.
On Saturday we returned and were greeted by Jacqueline (hope the spelling is right) as Chris was not at the store at this time – she also helped us in choosing the right setting for us and giving us some very good advice. I have got to say we are very impressed with the friendly, professional and knowledgeable staff at WoodburyHouse Furniture and would certainly recommend anyone who is looking to buy quality teak outdoor furniture to visit your store. Our furniture is due to arrive on Tuesday and we are VERY excited. All the very best to everyone at WoodburyHouse Furniture. "
(F.G. and M.G. BEROWRA, NSW)
"I am writing to express my total satisfaction with the outdoor furniture I purchased from you. It exceeded my highest expectations and any fears of making my first on line purchase were totally unfounded. My visitors share my enthusiasm for the " vogue" décor that enhances our apartment."
(P.W., BROADBEACH, QLD)
"I just wanted to send out a very very big thank you to your company. The piece of furniture is just beautiful, and I truly love it, having already spent some lazy time reading on the seat. I listened to you talk about the quality of your products on the radio show, and the quality is certainly there!. After listening to your show I intend to treat my seat, to keep a natural look, but just to keep it looking good.
Once again, thank you for the seat, and also a special thank you to the fellows that delivered the furniture, carrying it down some stairs etc. Very much appreciated."
(K.B. PYMBLE NSW)
"Just wanted to thankyou for your excellent service. We are very happy with our bedroom suite. Thanks again"
(V.C. CHUM CREEK, VIC)
"I wanted to let you know that I am really excited about the bench I received a couple weeks back. It is beautiful, strong, perfect and just want I wanted. So great job with it and please pass that onto the team there as well!"
(G.H. NORMANHURST, NSW)
"I have just finished unpacking my beautiful teak dining setting.... I am sooooooooooo thrilled!!!!! I can't begin to thank you enough for your assistance, patience and amazing speed at getting my lovely setting delivered to me. I will take a photo of all of us sitting around it over this weekend and forward it down to you. Thank you for organizing Welch Removals.... I rang them on Monday and they told me they were unable to fit my order in......you obviously knew just what to say...
As I have said in an earlier email, I wish you all the very best in your business venture.... Your customer service is amazing... everyone I have spoken to has been so very helpful, understanding and patient!!!!! You are all invited to come and share a meal or drink with us at Micalo Island... if you happen to be passing by this way.... We even have a spare bed or two... and a lovely outdoor dining setting that I want to show off to everyone.... If ever you need someone from northern New South Wales to have a look at one of your settings, I would be delighted to show them mine, and would certainly sing your praises to all who will listen.
Thank you again, I wish you all every blessing and happiness in this Christmas season, and pray that all will be successful and prosperous in the year ahead.
(M.K. YAMBA, NSW)
"Just a quick note to let you know how happy I am with my new setting. I am delighted with the quality of the workmanship and finish. The chairs are comfortable and the system for extending the table is beautifully easy to operate. The whole setting looks magnificent. In addition your staff were friendly and helpful and the Canberra delivery you organised went without a hitch - thank you."
(J.R. COOK, ACT)
"Just wanted to say a big thank you. We received our bedroom furniture on Saturday and its just beautiful. Fits like a glove and the workmanship is second to none. We love it!"
(J.B. GLENHAVEN, NSW)
"Thankyou for the beautiful teak outdoor setting. We really love it. I often look at it and have a colorbond moment."
(M.H. WEST PENNANT HILLS, NSW)
"Thank you for the shelves, tables and drawers that you delivered and installed a week ago. It looks fantastic, my wife and I couldn't be happier. Its a wonderful area, Kathy and the kids call it home now for their study. Fantastic job. Just wanted to say thank you."
(R. K. PENNANT HILLS, NSW)
“We found Woodbury House after a long, time consuming search for a custom made, traditional partner desk for our study. Being quite particular about what we wanted, a lot of time was spent interacting directly with Matt through countless emails, phone calls and visits to the showroom until we finally agreed to a design. No request was too difficult, and at each point a professional designer drew up 3d renderings of our requests in incredible detail, a tremendous help in the decision making process. We ended up purchasing a desk, credenza and a wall unit, which were all substantially customised to suit our needs. Thank you to Matt and the team at Woodbury House, our study is exactly as we wanted it, and we look forward to many years of use."
(K.Z. BEVERLY HILLS, NSW)
"I just wanted to extend a word of thanks for the way Woodbury House handled our recent outdoor furniture purchase. This was a pleasant and professional experience from start to finish, which sadly does not happen often these days! You and your staff treated us with courtesy and respect when we visited your store and subsequently placed our order, kept us informed, and delivered on the day and time specified. As a Customer Service Manager I am often frustrated by the service levels I receive as a consumer, in this case I was pleasantly surprised. My thanks to you and your team, and I am sure we will visit you again as we progress through our renovations."
(D.L. CASTLE HILL, NSW)
"I would like to point out that before purchasing from you, I had spent many months visiting furniture stores and manufacturers to find a quality partners desk with return and matching bookcase. My investigations revealed that there were not such products readily available and the the design of your furniture was both unique and innovative.
I am a professional that operates my own business from a home office . I was after high quality, yet functional product, that would suit this purpose. The prices quoted from other retailers/sellers were at least double and in some cases triple. I should add, the competitor's furniture I have seen has been lower in quality and finish, when compared with your furniture. The attention to detail in your furniture is of an exceptional quality.
In simple terms, your executive office furniture offers unbeatable value, the best possible quality at the best possible price
Overall, without question, it has been and excellent investment for me, especially helping me maintain a professional image with my clients. I would not hesitate to unreservedly recommending your furniture to any one that wants to achieve the same objective."
(D.T. PATTERSON LAKES, VIC)
"Unpacked our office furnitue last night and all I can say is WOW it is outstanding and we love its colour and the quality is fantastic. Just want to say thankyou for all your assistance it has been great, hope to deal with you again some day. By the way very easy to assemble."
(F.C. ROSTREVOR, SA)
"Picked up my custom made entertainment unit today. It was beautifully packed - not a single scratch. Even the glass survived. It fits like a glove - well designed. Timber is terrific. Congratulations on a wonderful job - keeping in mind the difficult dimensions and the way you interpreted them...I am absolutely happy with the job. Well done."
(C.L. BANKSTOWN, NSW)
"I am writing to compliment your company. We recently purchased office furniture from your company, and were impressed by all aspects of this service. In particular, I was very satisfied with the clear communication and delivery mechanism as my order was processed. I would also like to comment that the workmanship of the product is excellent, and the quality of materials is stunning. It is great value for money. I recommend your company to anyone who is looking for quality office furniture and great customer service."
(C.M. RUSSELL LEA, NSW)
"To the team at Woodbury House: Thank you so much for the bedroom setting - it arrived Tuesday after the order and payment was made on Sunday. 100% packaged and safe guarded against travelling. Outstanding quality craftsmanship excellent detail with the finest timber. Top service and extremely quick delivery. Above all, the outstanding price for this 4 piece Bedroom setting. The quality in the setting is second to none. Brilliantly hand tooled with the finest dove tails in the joinery. Thank you very much for your professional and thorough product and service."
(D.N. ST IVES, NSW)
"The setting arrived safely on schedule late this morning and is now taking pride of place in our barbecue area. Thanks so much for helping us get it before Christmas. It is going to be getting a lot of use."
(J. B. RED HILL, ACT)
"The furniture has arrived in a very good condition, because it had been packed very well. It is just what we need. It is very functional, many different compartments where I can put all kinds of things. The corner position of the desk and its extension make it really convenient for work at the computer and there is a lot of space for writing and storing documents. The colour and the quality of execution of the mahogany office suite are absolutely stunning. Thank you very much again."
(L.C. CAIRNS, QLD)
"Our teak outdoor setting has arrived and it looks fantastic! Thank you for your wonderful service. I am truly delighted at how professional the purchase and delivery has all been. "
(J.M. ST LUCIA, QLD)
"We received our outdoor setting yesterday and love it. Thank you for your assistance."
(L. E. PORT MELBOURNE, VIC)
"My desk arrived yesterday. That was fast! I am sitting at it now sending you this email. It is a very nice piece of furniture and a great value. Thank you for a great purchase that should give me years of service."
(M.F. BUNDABERG, QLD)